We introduce advanced systems for CX and production improvement based on agile operational method, adopting knowledge of our consultants and engineers to the fullest extent toward aiming to achieve official solutions with market-competitive products in the areas of CRM, analysis, auto-response, and contact center management.
Implement Market-leading Products for Realization of Advanced Contact Center
Establishment of a more Flexible System for Fluctuations and Changes in Business
Advanced Utilization of Systems for Achieving Solutions to Business Issues
We promote the implementation and utilization of systems with standardized and area-specific methods by populating our best and diversity of resources of consulting, engineering, and management.
* Main Products
CRM: Salesforce / Mobi Agent
Analysis: AmiVoice
Auto Response: Ekubot Chat, Ekubot Voice
Contact Center Platform: BellCloud+🄬, Ami Voice, VEXT Recommend /Resume
We offer strong support of building implementation methodologies through the course of analysis, designing, construction, launching, and establishment by applying appropriate methods of both business Agile in general and conventional Waterfall for integrating additional or peripheral developments.
Business Agile methods focus on adapting process through discussion of ideal improvements for clients to achieve maximizing potential, grasping image of sophistication, and building prototype, and to enable benchmarking optimal introduction of our operational techniques and knowledges.
Our secured professional resources effectively implement clients' Business Agile Methodologies in consultation, product management, technology, and development with various basic skills, such as official product certification, industry-standard PMBOK, KCS, and BPMN.
